| Issue | Likely Cause | Solution |
| Cannot log in | Wrong email/password | Use the Forgot Password link to reset. |
| Session expired | 30 min inactivity | Log in again. Open transactions are saved as drafts. |
| Ownership won't save | Percentages don't total 100% | Adjust partner percentages to sum to exactly 100%. |
| Settlement amounts look wrong | Silent partner included in operational calc | Check Settings for the Silent Partner toggle. Silent partners are excluded from expense sharing. |
| Transaction limit reached | Free plan cap (100 txns) | Upgrade to STARTER or PRO from Settings → Subscription. |
| 2FA code not working | Time sync issue | Ensure your phone's clock is set to automatic network time. |
| CSV import fails | File format mismatch | Ensure your CSV has the correct column headers. Download the template from the import dialog. |